Travel Information: COVID-19

Our Commitment to Our Guests

Property Precautions and Updates

We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the novel coronavirus (COVID-19) cases and following guidelines from these agencies and the local health departments.

The wellbeing of our guests and team members is of the utmost importance.



We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests and team members. Our health and safety measures include the following:

  • Compliance with all minimum state and local guidelines related to COVID-19
  • All team members have been trained on our new protocols
  • Utilization of EPA-approved cleaning & disinfecting agents that kill the COVID-19 virus
  • Hand Sanitizer Stations at high traffic guest touch points
  • Signage throughout public spaces on cleanliness, social distancing, and hand hygiene
  • Elimination and/or offering alternative options for any shared-use items that can’t be cleaned after guest use
  • Limiting team member room entry during stay, with a full cleaning every third day after check-in
  • Surface disinfecting wipes in guest rooms

We ask that anyone who feels unwell or has been in recent contact with someone with COVID-19 postpone their travel for the safety of other guests and our team members.

For the most updated information, please refer to Centers for Disease Control and Prevention (CDC) or your local health authority.


"This my 3rd visit to the resort this year. The service as always was wonderful. The coronavirus has really changed the dynamic of lodging. However it seems they haven't dropped the ball here at Longboat. It's nothing but outstanding people with great attitudes. I loved the pool girl Tiffini and the teddy bear towels." - Guest Ralphy, Tripadvisor, December 2020

“My husband and I had a honeymoon stay here, we were worried about the covid situation and thought we couldn’t enjoy our stay HOWEVER that did not happen, the resort itself is amazing and so relaxful.
-  Guest Roxy Lowe, Tripadvisor, December 2020

"I must say that I was a bit apprehensive about traveling during the time of Covid-19, but the club was well prepared, the staff was well trained in sanitation, and our room was spotless!” - Guest Nichole R., Tripadvisor, October 2020
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